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PTC and ITC Infotech to Expand 20-Year Alliance, Accelerate Customer Value Realization from Digital Transformation, SaaS

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BOSTON and BANGALORE, India — PTC (NASDAQ: PTC) and ITC Infotech today announced an agreement to accelerate customer digital transformation initiatives, focused on the adoption of PTC’s industry-leading Windchill® product lifecycle management (PLM) software as a service (SaaS).

ITC Infotech will acquire a portion of PTC’s PLM implementation services business and create a new business unit of ITC Infotech, called DSP Services, that will combine PLM professional services experts from both companies. Together, the two companies will work to deliver ‘in-flight’ Windchill implementation services for a broad set of existing PTC customers while enabling a growing number of customers to move from their existing, sometimes highly-customized on-premises implementation of Windchill to next-generation, best-practice SaaS.

Across all aspects of business, digital transformation and SaaS adoption have gone mainstream, with more than half of all commercial software expected to be sold as SaaS this year. The SaaS adoption curve is accelerating in the manufacturing industry, driven in part by the COVID pandemic. To meet this fast-emerging market need, PTC is investing heavily to bring its entire product portfolio to the cloud via its PTC Atlas™ SaaS Platform. With this new agreement, PTC and ITC Infotech will bring together professionals from both companies into a unified team dedicated to creating and jointly offering the tooling and methodologies required to expedite a smooth transition to SaaS.

“As a global technology service and solution provider, ITC Infotech shares a common goal with our partner PTC – to enable customers to embrace SaaS as a cornerstone of their digital transformation strategies,” said Sudip Singh, Managing Director and CEO, ITC Infotech. “PTC and ITC Infotech have a proven and trusting alliance formed over 20 years working together for the benefit of our mutual customers. The creation of DxP Services will take our relationship to a whole new level. It will enable PTC customers to transform the way they adopt technology in the future’s distributed, secure, and agile workplace.”

ITC Infotech has successfully partnered with customers and helped them transform the way they consume technology, including embracing SaaS. The firm’s deep understanding of the innovation and value, which is realized at the intersection of technology, domain, and industry, makes them the partner of choice to their customers. Increasingly considered the backbone of digital transformation, PLM implementation for industrial companies is one of ITC Infotech’s core competencies, with the firm having successfully delivered hundreds of global PLM engagements. Such depth of domain expertise, the longevity of collaboration between the two companies, and many PTC PLM implementation experts joining DSP Services will help provide a smooth transition for customers as the new business unit commences operations. Over time, DSP Services expects to expand the range of services.

“It has long been PTC’s strategy to build a partner ecosystem that brings to bear the expertise and capacity of systems integrators to drive business transformation and technology adoption across our global customer base,” said Jim Heppelmann, President & CEO, PTC. “Together with ITC Infotech, we are creating a specialized team to unlock the potential of our Windchill services business and accelerate manufacturers’ ability to realize the benefits of SaaS, such as accessibility, security, and a lower total cost of ownership.”

Further accelerating PTC’s embrace of SaaS as a business paradigm, the company will focus its own services professionals on thought leadership related to digital thread value realization. PTC’s services experts are unique in their understanding of the value created at the intersection of the technologies that drive an enterprise digital thread strategy – CAD, PLM, Internet of Things (IoT), and Augmented Reality (AR). PTC will apply that expertise to drive digital transformation across the manufacturing landscape. PTC will continue to lead implementation services for customers with unique requirements, such as U.S. federal government security protocols while collaborating with its global partner ecosystem to drive digital thread initiatives and enable more customers to benefit from PTC’s next-generation SaaS solutions across the company’s technology portfolio.

“This new agreement with ITC Infotech will allow PTC to realign its own professional services experts to a unique thought leadership role in the industry in enabling digital transformation for industrial companies across engineering, manufacturing, and service,” added Heppelmann. “PTC is investing heavily in next-generation SaaS solutions across our portfolio, and this expert team will develop the roadmaps our customers need to increase the value they realize from technology, and enable them to completely redefine the way work gets done.”

Subject to applicable closing conditions, the transaction is expected to be completed in PTC’s fiscal Q3. Management plans to discuss the expected impact of the agreement on PTC’s financial and operating metrics during its fiscal Q2 quarterly earnings call on April 27.

About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready by seamlessly bringing together digital expertise, strong industry specific alliances, and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel, and Hospitality, a combination of traditional and newer business models, as a long-term sustainable partner. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning Consumer Goods, Hotels, Paperboards and Packaging, Agri-Business, and Information Technology. 

About PTC

PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on-premises, in the cloud, or via its pure SaaS platform. We don’t just imagine a better world at PTC, and we enable it.

Forward-Looking Statements

Statements in this press release that are not historical facts, including statements about customers’ willingness to adopt SaaS solutions for their digital transformation initiatives, the development of technologies and methodologies to expedite the transition to SaaS, the effect of the transaction on customers, and the expected closing of the transaction, are forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from those projected. These risks include: customers may be slower to adopt SaaS than we expect or may adopt competing SaaS solutions; the development of technologies and methodologies to expedite customers’ transition to SaaS may not occur when or as we expect; significant disruption could occur among employees and customers, causing them to terminate their relationships with PTC or ITCI; and, the closing of the transaction may not occur when or as we expect if the closing conditions are not satisfied or the transaction is otherwise terminated. Other risks and uncertainties that could cause PTC’s actual results to differ materially from those projected are detailed from time to time in reports filed by PTC with the Securities and Exchange Commission, including PTC’s most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.

PTC, Windchill, PTC Atlas, and the PTC logo are trademarks or registered trademarks of PTC Inc. and its subsidiaries in the United States and other countries.

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