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SaaS eCommerce vs. Custom eCommerce Platforms: What’s Best for Startups?

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Whether you are an enterprise or an emerging startup, building a successful & impactful online eCommerce company is always a difficult task. However, online business is quite an easy and smart way of generating significant revenue. Thus, picking the right software platform, tools & technologies is essential.

Out of numerous eCommerce software platforms, here are the two most dependable and flexible platforms for you— SaaS (Software as a Service) and Custom eCommerce Platforms.

In this article, we’ll be Comparing SaaS and Custom eCommerce Platforms based on different parameters:

Comparison Parameter:SaaS (Software-as-a-Service)Custom eCommerce Platforms
PreferenceHighly preferred for small-scale projects. For eCommerce websites having less than 2000 products, SaaS software is a good and recommended option.Perfect for large-scale businesses and for applications that require high flexibility.
Architecture & CostingSaaS platform is straightforward, easy, and consumes less time in the set-up.The existing templates are less compared to the SaaS platform, and you need to create your website from scratch, which is time-consuming.
Time FactorRequires a maximum of 1 day for set-up, and you are all ready to get started.Requires a minimum of 3 months to get the software up and operational.
Product AdditionExcess addition of products can cause bulkiness and compatibility issues.You can add unlimited products with ease & flexibility without hampering performance.
ScalabilityGeneric structure, minimal scalabilityPersonalized structure, maximum scalability
Business expansion is limited.
Reason: Software restrictions
Business expansion is unlimited.
Reason: Customized software
RevenueNot up to the mark; Revenue Loss.
Reason: Charges per-transaction
Increased Productivity and Better Revenue.
Reason: Fixed Running costs
Incorporates shared servers that cannot handle a heavy load.Includes reliable servers and data centers that can handle all kinds of loads.
Poor extended searching capability.Excellent extended search capability
ExamplesBig Commerce, Volusion, Shopify, and Demandware.Flipkart, Magento, Woocommerce, and Open cart.


Both the platforms have their pros and cons, therefore choosing the best one is entirely based on your preferences, goals, and business requirements.

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About author
Prateek writes about everything in SaaS. When not chasing trends and scoops he likes to travel, and binge on Netflix. Got a scoop? Send it to [email protected]
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