Best Subscription Management Software
What are Subscription Management Software?
Subscription Management software is a type of software that helps businesses manage their subscription-based services. It allows businesses to automate the subscription process from start to finish, including the creation and management of subscriptions, invoicing, payment processing, and customer relationship management.
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1. Chargebee
Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.
2. Sage Intacct
Sage Intacct continues to lead the cloud financial management revolution. Part of the Sage Business Cloud, Sage Intacct is used by thousands of organizations from startups to public companies to improve company performance and make finance more productive.
3. Paddle
Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payments fragmentation, meaning a faster, safer, cheaper, and, overall, better option.
4. Billsby
Rely on Billsby for easy and accurate subscription billing software. Manage recurring payments with the most powerful, customizable and easy-to-integrate recurring billing software.
5. Maxio previously SaaSOptics
Free your business to grow with SaaSOptics, a subscription management platform that provides subscription billing, revenue recognition and robust subscription analytics and metrics.
6. Recurly
Recurly is the subscription and billing platform trusted by leading brands to grow their recurring revenue faster, smarter, and stronger. Too many subscription businesses are struggling to grow simply because their platform won’t let them anticipate and respond to customer demand.
7. Maxio previously Chargify
Chargify is a billing and subscription management platform for fast-growing B2B SaaS businesses. Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify removes billing bottlenecks and gives front, corner, and back-office teams the speed and flexibility to accelerate growth.
8. 2Checkout (now Verifone)
2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates.
9. Stripe Billing
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
10. Freemius
Monetization, analytics, and marketing automation platform for plugin & theme developers. We help plugin developers reducing the entry barrier of monetization by handling: * User-management * Payments * Licensing * Analytics * Hosting * Deployment * Repositories Compliance * Support Channel * And more!
11. PayPro Global
PayPro Global (founded 2006) is a provider of premium e-commerce solutions designed for software, Saas and digital goods companies. We offer complete automation of the online sales management & optimization process through highly efficient in-house tools.
12. FastSpring
FastSpring is how software and SaaS companies sell online in more places around the world. We handle all payment needs from checkout to taxes so you can go farther faster. Founded in 2005, we are a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Belfast and Halifax.
13. Zuora Billing
We help recurring revenue businesses nurture and monetize direct, digital relationships.
14. Zoho Subscriptions
Zoho offers beautifully smart software to help you grow your business. With over 80 million users worldwide, Zoho’s 55+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs—letting you focus only on your business. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products.
15. Profitwell by paddle
For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence.
16. OneBill
OneBill is an award-winning and leading billing & revenue management platform that powers the entire quote-to-cash cycle. Through OneBill, businesses can easily scale complex product and pricing offers (CPQ), automate the service activation process, accurately manage billing and accounts receivables, configure unique offers for partners/ resellers and provide a superior experience for customers through their subscription journey.
17. Omeda
Omeda provides a full range of integrated database marketing services, combining information from multiple data streams into one cohesive, interactive database. Through our suite of SaaS (Software-as-a-Service) applications, we enable each of our clients to integrate all of the data touchpoints they have with each of their customers.
18. Stax Bill (formerly Fusebill)
Stax Bill is automated subscription billing and payments with a human touch. We automate the repetitive so you can focus on the big picture.
19. Billwerk+ Germany GmbH
Billwerk+ brings together Europe’s leading subscription management experts. Billwerk+ automates repetitive business and financial processes, reducing costs and effort and maximizing business growth in a competitive marketplace.
20. WooCommerce Subscriptions
21. SubscriptionFlow
SubscriptionFlow bids its users with an intuitive dashboard and user friendly experience. It will help you open a new chapter of growth for your business. SubscriptionFlow helps businesses to streamline their recurring billing in a way like never before. Providing insightful subscription analytics and reporting further helps business to track their loopholes in a proactive way.
22. Ordway
Ordway is a high-growth SaaS company based in Washington DC. We offer a suite of financial software applications that provide billing, accounts receivable, revenue recognition and business KPI reporting. Ordway works with many of the world’s most innovative companies to help them implement innovative pricing strategies and contract structures.
23. PayMotion
PayMot aim to run a company focused on providing every customer within the communities we serve with an exceptional selection of payment solutions. We are on a mission to provide a secure and seamless platform enabling users to send or receive funds through their mobile devices with the shortest possible turnaround time.
24. Sticky.io
sticky.io is a leading subscription management and recurring billing platform providing deep insights across the customer lifecycle without custom engineering or added plugins. Brands using sticky.io have a holistic view of customers, allowing for more personalization and easy optimization, operational efficiency and the ability to accelerate speed to market.
25. Cratejoy
Cratejoy is the only all-in-one subscription box solution to help you launch, grow and scale your company. We provide the leading subscription box platform that allows you to launch and grow your business faster and more efficiently – no coding or plug-ins required.
26. Gotransverse
Gotransverse provides cloud-based software that enables companies in any industry to operate as a subscription business model, including the often challenging aspects of usage-based pricing and monetization at massive scale.
27. Cleverbridge
Cleverbridge is the CLV Growth Company. We support customer success and sales teams to accelerate revenue growth and reduce churn without adding headcount.
28. Ordergroove
With successful subscription and membership experiences, the company’s technology platform coupled with artificial intelligence, analytics and unmatched consumer expertise helps top brands transform their commerce experiences across every channel while making their
29. Younium
Younium is the tool that integrates into your existing systems to streamline subscription management, invoicing/billing, financial reporting, and data insights. Now your growing business can have full control of subscriptions, more easily implement scalable processes, and harness more accurate metrics – meaning you spend less time on manual administration and never miss an opportunity to secure revenue.
30. Expedite Commerce
Expedite Commerce lets you configure, price, quote, fulfill, provision, and bill your products and services on a commerce platform built on 100% Salesforce.com and integrated to multitude of enterprise apps. Your customers can see an unmatched level of 24×7 responsiveness without sacrificing the personalized experience from your team through a sophistication eCommerce storefront.
31. Pabbly Subscriptions
At Pabbly, we offer a variety of tools that a business would need to grow and scale. People throughout the past few years have opted for our services over some of the leading brands. Why? Because we build exceptional products and offer them at reasonable prices with great customer support!
32. Billforward
Billforward supports an array of billing use cases- from the simplest to the most complex ones. Billforward strongly believes that customers’ business models shouldn’t have to adjust to accommodate the billing platform. It’s the billing platform’s role to accommodate the company’s business model.
33. PayKickstart
Shopping Cart and Affiliate Management Software for Entrepreneurs, Startups and Online Business Owners.
34. Bold Commerce
Bold started out in 2012 as an app developer with a simple focus: to extend platform capabilities with technology that helps brands grow, and to deliver great service along the way.
35. Vindicia
Vindicia offers comprehensive subscription management solutions that help businesses acquire and retain more customers. Providing much more than just a billing and payments system, the company’s SaaS-based subscription management platform combines big data analysis, strategic consulting and proprietary retention technology.
36. Yotpo
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth.
37. LogiSense
Stop investing time and money in outdated billing software. Offer clear, honest usage-based billing that people need. Scrap the fine print. Be upfront, maintain trust and get paid. Let’s change billing for good.
38. Kugamon
Kugamon provides RevOps apps for Salesforce, such as Quote to Cash, Subscription Management, and Subscription Billing. Our RevOps apps are ranked #1 on the Salesforce AppExchange (Salesforce App Store) due to the success and recognition of our next generation Lightning-based CPQ technology.
39. PeakCommerce
PeakCommerce provides a subscription ecommerce platform that enables B2C and B2B merchants to create uniquely branded shopping experiences optimized for any device. PeakCommerce natively unifies e-commerce, account, case, and subscription management to deliver seamless experiences in the subscription economy. PeakCommerce supports multiple brands, billing systems, countries, currencies and languages from the same cloud-based platform.
40. Abowire
Abowire is the B2B Subscription-Platform to sell and manage world-wide subscriptions. The perfect solution to grow your B2B subscriptions stress-free and to increase your recurring revenue.
41. Paid
Paid powers your e-Commerce business in a growing online world. Get your website set up in minutes with PaidWeb, sell online with PaidCart, collect payments securely with PaidPayments and ship your products while comparing shipping rates with PaidShipping.
42. RevCent
43. Sure!
Sure is the leading insurtech behind the world’s most recognized brands and carriers. Its enterprise SaaS infrastructure and embedded insurance programs drive the insurance industry forward to reach its full potential in an online era. Sure customers leverage its cohesive system of APIs to streamline the end-to-end insurance lifecycle resulting in better customer experiences supported by efficient digital operations.
44. Nummuspay.com
ummuspay is a subscription management and credit card processing platform that manages all parts of the revenue lifecycle for subscription and recurring revenue businesses. We love helping companies make their business more profitable, by looking at ways to increase sales revenue as well as decreasing their costs and benchmarking their business.
Best Subscription Management Software
What is Subscription Management Software?
Subscription Management software is a type of software that helps businesses manage their subscription-based services. It allows businesses to automate the subscription process from start to finish, including the creation and management of subscriptions, invoicing, payment processing, and customer relationship management.
Subscription Management software typically includes features such as subscription tracking, automated billing and payment processing, customer management, customer support, analytics, and reporting. It can also integrate with other business tools, such as CRM and accounting software, to provide a comprehensive view of customer data and financial metrics.
Subscription Management software is often used by companies that offer subscription-based services or products, such as software-as-a-service (SaaS), streaming services, membership clubs, and online publications. It helps these businesses streamline their subscription processes, reduce administrative costs, and improve customer retention by providing a seamless and convenient subscription experience for customers.
Why Use Subscription Management Software?
There are several reasons why businesses use subscription management software:
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Automate subscription processes: Subscription management software automates the entire subscription process, from subscription creation to billing and payment processing. This reduces the time and effort required for manual tasks, freeing up staff to focus on other important areas of the business.
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Improve customer experience: Subscription management software provides customers with a seamless and convenient subscription experience. Customers can easily manage their subscriptions, update their payment details, and receive automated billing reminders.
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Increase revenue: Subscription management software can help businesses increase revenue by providing real-time data on subscriber behavior, which can inform pricing and marketing strategies. Additionally, automated billing and payment processing can help reduce churn rates and increase customer lifetime value.
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Reduce administrative costs: By automating subscription processes, subscription management software reduces the need for manual data entry and other administrative tasks, which can help reduce costs and improve efficiency.
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Gain insights into subscriber behavior: Subscription management software provides real-time data on subscriber behavior, such as churn rates, subscription renewals, and customer preferences. This information can help businesses make data-driven decisions to improve their subscription offerings and overall customer experience.
Overall, Subscription Management Software is a valuable tool for businesses that offer subscription-based services, as it helps to streamline processes, improve customer experience, and increase revenue.
Who Uses Subscription Management Software?
Subscription Management software is used by a wide range of businesses that offer subscription-based products or services. Some examples include:
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Software-as-a-service (SaaS) companies: These companies offer cloud-based software solutions that are typically sold on a subscription basis.
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Media and publishing companies: These companies offer online publications, magazines, newspapers, and other digital content on a subscription basis.
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E-commerce businesses: These businesses offer subscription-based products, such as meal kits, beauty boxes, and other recurring deliveries.
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Streaming services: These businesses offer subscription-based access to streaming video and music content.
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Membership clubs: These businesses offer access to exclusive discounts, events, and other benefits on a subscription basis.
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Non-profit organizations: These organizations often use subscription management software to manage recurring donations and memberships.
Overall, any business that offers subscription-based products or services can benefit from using subscription management software to automate processes, improve customer experience, and increase revenue.
Subscription Management Software Features:
Subscription Management Software typically includes a range of features to help businesses manage their subscription-based services. Some of the key features include:
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Subscription tracking: Subscription management software allows businesses to track subscriptions and monitor subscriber behavior, such as renewal rates, churn rates, and subscriber demographics.
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Automated billing and payment processing: Subscription management software automates the billing and payment process, allowing businesses to easily generate invoices, process payments, and manage recurring payments.
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Customer management: Subscription management software provides tools to manage customer information, such as contact details, payment information, and subscription history.
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Customer support: Subscription management software may include customer support features, such as ticketing systems and knowledge bases, to help businesses provide support to their subscribers.
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Analytics and reporting: Subscription management software provides real-time data on subscriber behavior, such as churn rates, subscription renewals, and customer preferences. This information can help businesses make data-driven decisions to improve their subscription offerings and overall customer experience.
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Integrations: Subscription management software may integrate with other business tools, such as CRM and accounting software, to provide a comprehensive view of customer data and financial metrics.
Overall, subscription management software provides businesses with the tools they need to automate subscription processes, improve customer experience, and increase revenue. By providing real-time data on subscriber behavior and automating billing and payment processing, businesses can streamline their operations and focus on providing high-quality subscription-based services to their customers.
Additional Subscription Management Software Features:
Here are some additional features that may be included in subscription management software:
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Subscription pricing and plan management: Subscription management software can help businesses manage their subscription pricing and plans, allowing them to offer flexible pricing models, such as free trials, discounts, and upgrades.
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Self-service portals: Some subscription management software includes self-service portals that allow subscribers to manage their subscriptions, update their payment information, and view their subscription history.
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Dunning management: Subscription management software may include dunning management features, which automate the process of handling failed payments and managing delinquent accounts.
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API access: Some subscription management software may offer API access, allowing businesses to integrate their subscription data with other applications or services.
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Revenue recognition: Subscription management software may include revenue recognition features, which help businesses comply with revenue recognition standards and accurately report their subscription revenue.
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Customizable workflows: Subscription management software may offer customizable workflows, allowing businesses to tailor their subscription management processes to their specific needs.
Overall, the features included in subscription management software will vary depending on the specific needs of the business. However, by providing a range of tools to manage subscriptions, automate billing and payment processing, and improve customer experience, subscription management software can help businesses effectively manage their subscription-based services and drive revenue growth.
Trends Related to Subscription Management Software:
There are several trends related to subscription management software that businesses should be aware of:
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Increased adoption of subscription-based business models: More businesses are adopting subscription-based business models as a way to generate recurring revenue and build long-term customer relationships. This trend is driving demand for subscription management software as businesses look for tools to manage their subscriptions.
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Personalization and customization: Customers expect personalized and customized experiences, and subscription management software can help businesses deliver on these expectations. For example, businesses can use subscription management software to offer personalized pricing plans, create customized subscription packages, and deliver targeted marketing messages.
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Focus on customer retention: As competition in the subscription market increases, businesses are placing a greater emphasis on customer retention. Subscription management software can help businesses monitor customer behavior and identify at-risk customers, allowing them to take proactive steps to retain subscribers.
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Integration with other business tools: Businesses are looking for subscription management software that integrates with other business tools, such as CRM and accounting software. This integration allows businesses to have a more comprehensive view of customer data and financial metrics.
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Automation and AI: Subscription management software is increasingly incorporating automation and AI to streamline subscription management processes and improve customer experience. For example, businesses can use AI to analyze subscriber behavior and make personalized recommendations for upsells or cross-sells.
Overall, subscription management software is evolving to meet the changing needs of businesses and customers. As businesses continue to adopt subscription-based business models, subscription management software will play an increasingly important role in managing subscriptions, automating processes, and delivering personalized customer experiences.
Potential Issues with Subscription Management Software:
While subscription management software offers many benefits for businesses, there are also potential issues that businesses should be aware of. Some of these issues include:
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Complexity: Subscription management software can be complex and difficult to set up and configure, especially for businesses with unique subscription models. This can lead to errors or issues that can impact the customer experience.
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Integration challenges: Integration with other business tools can be challenging, especially if the subscription management software does not offer a robust set of APIs or integrations.
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Data security: Subscription management software often includes sensitive customer data, such as payment information and contact details. Businesses need to ensure that this data is properly secured and protected against unauthorized access or breaches.
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Cost: Subscription management software can be expensive, especially for businesses with a large number of subscribers. Businesses need to weigh the costs of subscription management software against the benefits it provides.
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Customer support: Subscription management software providers may offer limited customer support, leaving businesses without adequate help when issues arise.
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Limited flexibility: Some subscription management software may not offer the flexibility businesses need to create customized subscription models or pricing plans, leading to limitations in their ability to offer unique subscription offerings.
Overall, businesses need to carefully evaluate subscription management software to ensure it meets their needs and addresses any potential issues that may impact their operations or customer experience. Businesses should also consider working with experienced implementation partners or subscription management consultants to ensure a successful implementation and integration.
Software and Services Related to Subscription Management Software:
There are several software and services related to subscription management software that businesses may find useful:
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Payment processing software: Payment processing software allows businesses to accept payments online, including recurring payments for subscription-based services. Some examples of payment processing software include Stripe, PayPal, and Square.
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Customer relationship management (CRM) software: CRM software can help businesses manage customer data, including subscription and payment information. This can help businesses deliver personalized experiences and improve customer retention. Some examples of CRM software include Salesforce, HubSpot, and Zoho CRM.
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Accounting software: Accounting software can help businesses manage their finances, including subscription revenue and expenses. Some examples of accounting software include QuickBooks, Xero, and Wave.
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Analytics software: Analytics software can help businesses analyze subscription data and customer behavior to identify trends and insights. Some examples of analytics software include Google Analytics, Mixpanel, and Kissmetrics.
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Subscription management consultants: Subscription management consultants can provide businesses with expertise and guidance on subscription management best practices, including selecting and implementing subscription management software, optimizing subscription pricing models, and improving customer retention.
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Customer service software: Customer service software can help businesses provide excellent customer service and support to subscribers. Some examples of customer service software include Zendesk, Freshdesk, and Help Scout.
Overall, businesses may benefit from using a combination of software and services to manage their subscription-based services, including subscription management software, payment processing software, CRM software, and analytics software. Working with subscription management consultants or customer service software providers can also help businesses improve their subscription management processes and deliver better customer experiences.