Tata Communications, a global digital ecosystem enabler, today announces the launch of Tata Communications GlobalRapide, an end-to-end managed unified communications as a service (UCaaS) to enable enterprises to deliver digitally advanced, sophisticated, and intelligent collaboration experiences to employees.
Tata Communications becomes a one-stop-shop to address all global businesses’ digital-first, cloud-first unified communications requirements with this new service.
Tata Communications GlobalRapide helps enterprises identify the proper collaboration platforms, simplify migration, robust enterprise-grade communications management, and end-to-end visibility, monitoring, and reporting of the collaboration solutions. Augmented with SaaS (Software as a Service) platform-based strategy, training, and insights capabilities, the service provides businesses with usage analysis of their collaboration tools, maximizing the service adoption.
With this addition, the Tata Communications suite of cloud-based, secure collaboration solutions now enables enterprises to unlock the full potential of their digital collaboration strategy with better visibility and control of their unified communications infrastructure.
“Effective collaboration strategy is the bedrock of a productive enterprise ecosystem.
In a recent survey, 45% of global enterprises acknowledged that the right collaborative tools and systems are critical to managing the risk of employee burnout as well as support new ways of working,” said Mysore Madhusudhan, Executive Vice President, Collaboration and Connected Solutions, Tata Communications.
“As enterprises embark on their digital transformation journeys, Tata Communications GlobalRapide removes the complexity of different platforms to deliver consistent experiences for global users with scalability and ease of management for the organization.
We are encouraged by the initial response from Tata Communications GlobalRapide customers who cite simplified end-to-end integration, control, and visibility in a single pane of glass as critical benefits they are experiencing in their ecosystems.”
The pandemic has accelerated the digital transformation journeys of enterprises. Thus, the demand for advanced unified communications services has increased with businesses investing in a more robust digital architecture to support hybrid working models. IDC forecasts that the UCaaS market will grow at 9.3 percent CAGR between 2020 and 2025.
Tata Communications can deliver cloud-driven, intelligent, efficient, and secure unified communications experiences for global enterprises with global connectivity, local expertise, and regulatory compliance.
About Tata Communications:
A part of the Tata Group, Tata Communications (NSE: TATA COMM) (BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust enables enterprises’ digital transformation globally with collaboration and connected solutions, core and next-gen connectivity, cloud hosting and security solutions, and media services.
Three hundred of the Fortune 500 companies are its customers, and the company connects businesses to 80% of the world’s cloud giants. Its Tier-1 IP network, wholly-owned subsea fibre backbone, and consortium cables’ global network carries ~30% of the world’s internet routes.